REFUNDS & CANCELLATIONS

Privacy Policy

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.

Return Policy

Unless item received was grossly misrepresented, no returns are accepted. Every single item on the Nozzleman Leather website is built by hand at the time that it's ordered. Nozzleman is a 1 man leather shop and there are way too many combinations of colors, liners, arts, styles, sizes, etc to be able to stock an inventory. Please study pictures and read the descriptions for all general specs, then make your decision to either own or not own the very best in custom leather. 

Lead Time (aka, Turn Around Time)

Due to overwhelming demand for Nozzleman Leather products , please allow 8-10 weeks for delivery ( unless there are other circumstances) All products are produced by hand .  I place your order in the book and complete it on a first come first serve basis..Please do not expect a shipment notification immediately after you order as you will not receive any. Once the product you ordered is completed, a shipping label will be generated and your order will be shipped. (in rare cases that work load is heavier or lighter than usual, lead time may increase or decrease, 10-12 weeks is only an estimate. In some cases, I may be able to ship within the very first week, but please don't plan on that, these rad items are MADE BY HAND and I cut NO corners!!!

Christmas Orders (& other holidays)

I am happy to be a source for the gift giving season of Christmas. I have nearly every wife & girlfriend calling me from mid-October thru late Christmas Eve, believe it or not, for that 'perfect gift' for their husband or boyfriend. However, because I am just one person building my products by hand, I am only able to guarantee delivery by December 24th as long as the order is placed by a date that is determined once a year. Any order placed after that will not be guaranteed for delivery by December 24th, however I will try my best. Please consider that once I get started on your order the order cannot be cancelled, if I haven't started it then its no problem to cancel.  I try to build a stock of products prior to this season which helps, but doesn't nearly cover every order I will get. (this goes for any other holiday that you may intend on purchasing an FDL product as a gift for someone. Please simply TRY to order at least 5-6 WEEKS ahead of time, this helps greatly.)